Policies and Shipping
© 2014 OLIVE ME HANDMADE ALL RIGHTS RESERVED.
All website content, including photos, are the property of olive me handmade. No duplicating or copying of content or reposting of images are permitted.
This store accepts Paypal payments with PayPal Express Checkout, Shopify Payments with Visa or Mastercard, Shop Pay and Apple Pay.
Orders ship out in 2-4 business days from point of ordering and are mailed from Fernie, BC.
Orders up to $75 have the choice of shipping via Lettermail for a flat rate of $6, or Expedited shipping for $18. All orders over $75 can only be shipped via expedited shipping due to size restrictions.
Please note there is NO insurance, tracking or coverage on lettermail packages.
Once lettermail packages are dropped off at the post office, olive me handmade assumes no responsibility if they become lost, damaged or delayed. Lettermail can take 2-3 weeks on average to arrive, and on occasion, even longer. For orders over $75, packages are sent via expedited post with $100 insurance coverage for a flat rate of $18.
Orders to the United States are shipped via Tracked Packet for a flat rate of $16 with $100 insurance/liability coverage. Customs, duties and/or taxes are the responsibility of the buyer. Once packages are dropped off at the post office, olive me handmade assumes no responsibility if they become lost, damaged or delayed.
Olive me handmade reserves the right to cancel a sale if necessary.
Items purchased from olive me handmade are final sale.There are no refunds or exchanges. For this reason, please be sure to order correct sizes.
If a purchased item is received in a faulty or defective condition, please contact firstname.lastname@example.org and I will work to resolve right away. Defects must be addressed within 14 days of receipt, any issues arising after 14 days are deemed wear and tear and are not refundable.
All items at olive me are made by myself. As is the nature of handmade, there can be slight variations between the same products and pattern placement can vary from what is seen in photos.